Terms

Last updated October 15, 2026

What you're buying

Big Order Catering finds businesses near your restaurant and sends them email offering your catering, sent by Big Order Catering on behalf of your restaurant and approved by you before it is sent. We set up and run the sending inboxes. Replies go to the email address you give us.

Billing

The service is billed monthly through Stripe at the price shown when you sign up. There is no contract and no commission on orders. You can cancel anytime by emailing us, and the cancellation takes effect at the end of the month you've paid for. We don't give partial-month refunds.

No guaranteed orders

We send the emails and report what goes out and who replies. We can't promise any number of replies or orders, because that depends on the offices, your menu and how you follow up.

Your part

You confirm that you own or manage the restaurant, that what you tell us about your food, prices and delivery is accurate, and that you'll answer the replies you get. You're responsible for the orders you take and the food you serve.

How we send

Every email includes your restaurant's mailing address and a way to opt out, and anyone who asks not to be emailed again is removed. We follow the CAN-SPAM Act. We may pause sending to protect deliverability or if an email draws complaints.

Changes

If we change these terms or the price, we'll email you at least 30 days before the change applies to you.

Contact

hello@getbigordercatering.com. Big Order Catering is run by Dawkins Consulting LLC, Lancaster, Pennsylvania.